Offshoring is fuelling an IT skills crisis

Yesterday, I read an article on TechRepublic’s website (Offshoring has fuelled IT skills crisis) which quotes John Harris, the chairman of the Corporate IT Forum as saying, “Outsourcing of entry-level IT jobs has left UK businesses struggling to find staff with sufficient experience to fill senior roles”.

Harris was commenting on the findings of a report for the forum which found that 59 per cent, of forum members have been unable to find people with the right technical or business skills for an IT role. Apparently 25% of forum members feel that Offshoring is the biggest barrier to entry for the IT profession and 59% of companies are struggling to find people with the right skills.

This is a damning indictment of the state of the UK IT industry and the race to the bottom (in terms of cost) is having serious repercussions for IT and the UK economy as a whole. Our IT industry is becoming devalued as quality is eroded.

One of the people who commented on the article said, “When you go cheap, you get a cheap outcome”. This and the fact that many of the discussion boards that I frequent are often filled with offshore workers; struggling with problems that they haven’t been trained for and desperately seeking out help or advice on the Internet, prompted me to reply.

In my reply, I stated,

This reminds me of the quote often attributed to John Ruskin.
"There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who consider price only are this man's lawful prey."

In a dash to the lowest cost model, which incidentally isn't truly "low cost" due to the extra management overheads and the build-up of technical debt; we've ended up with truly awful IT systems in some of our largest organisations. Unless something is done quickly to prevent parasitic practices in the IT industry, UK IT will go the same way as cotton, wool, electronics and car manufacturing.

 

Add new comment

About the author

Richard Bishop's picture
Richard Bishop
Head of Service Delivery

Richard is an experienced IT consultant with experience gained in a number of technical roles. He has worked as an application performance tester and test manager since 1999. He specialises in a number of technical disciplines including Microsoft server operating systems and HP testing tools (LoadRunner and QTP). 

Richard worked at HBoS for many years where he was responsible for performance testing customer facing web-sites as well as key internal and core banking applications using LoadRunner. He managed a team responsible for the performance testing of the HBOS Faster Payments system using Iliad FasTest. At the time, this was the most ambitious test project ever undertaken by HBOS plc and involved work with other banks as well as key suppliers and outsourced technical teams. As well as training and mentoring his colleagues in the performance test team, he acted as a technical advisor on Performance Center, LoadRunner and HP Diagnostics software throughout Lloyds Banking Group.

Richard takes an active role in the UK and worldwide testing community. Richard is co-leader of Vivit (the HP software user group) in the UK. he also sits on the Vivit Board of Directors and is helping to develop Vivit services for members throughout Europe.

Richard has a particular interest in the impact of cloud computing for performance testing. He was invited to speak on this topic at the BCS SIGiST (British Computer Society, Special Interest Group In Software Testing) at their summer conference in July 2012. Richard also held a group discussion at the HP Discover conference in December 2012 covering this topic.

Trust IVTwitterFacebookGoogle PlusLinkedIn